Picture of the Google Home app on iOS, displaying the Google Home Settings screen, showing that a Wi-Fi connection was made successfully.

Changing Wi-Fi Network on Google Home Smart Speaker




You may experience Wi-Fi connection errors when booting your Google Home speaker.  Or, you may notice that your speaker device does not show as connected in the Google Home app.  Both problems occur when the speaker is no longer linked to your Wi-Fi network, unless it is online (i.e. connected successfully to your  network with internet access).  These situations can occur if you’ve changed your Wi-Fi network name (SSID) or the network password, but have not yet updated your Google Home device accordingly.  This post details how to update the speaker’s Wi-Fi settings to account for new router additions or replacements.

With your iOS or Android based tablet and the Google Home app, connecting your smart speaker to a different Wi-Fi network is a breeze, as follows.

We assume here that the Google Home App has previously been linked to your Google account.

The screenshots below were taken from an Apple iPad Air.  However, a similar Google Home app for Android is also available from the Google Play store.

Now, to the procedure.

1. Connect your smart speaker to power.  If not already operating, plug your speaker into a power source, as you’ll need to access the network parameters stored in its memory, as described below.  You won’t be able to change these settings without AC power.  The next picture shows the Google Home speaker connected to AC power via the included AC adapter.

Picture of the Google Home Speaker powering up, showing multi-colored ring of lights on top, spinning and blinking during boot.
Google Home Speaker powering up, showing multi-colored ring of lights on top, spinning and blinking during boot.

Wait until your speaker finishes booting before proceeding to the next step.

2. Move your tablet close to the speaker.  Avoid being further than fifteen to twenty feet away, for maximum setup speed and minimum errors.

3. Start up the Google Home app.  Run this app on your tablet computer.  This app gives you access to your current Google devices and settings, and allows you to change them as needed.

The app is located somewhere on the home screen pages, depending on where you might have moved it.  On our iPad Air, it’s on home page three, as shown next, as pointed at by the purple arrow.

Picture of the Google Home App entry, as shown on the iOS home screen.
Google Home App entry, as shown on the iOS home screen.

We got the following screen at Google Home App startup.

Picture of the Google Home app on iOS, displaying the startup banner screen.
Google Home app on iOS, displaying the startup banner screen.

After a short period, you’re taken to the home screen.  Ours displayed as follows.

Picture of the Google Home App on iOS, displaying its Home screen after successful smart speaker setup.
Google Home App on iOS, displaying its Home screen after successful smart speaker setup.

4. Tap the hamburger menu.  This item (the three horizontal stacked lines) is located at top left corner of the Home screen, as displayed in the previous picture.  The app’s main menu then displays as shown in the next picture.

Picture of the Google Home app on iOS, displaying its main menu, with the Devices item highlighted.
Google Home app on iOS, displaying its main menu, with the Devices item highlighted.

5. Tap the Devices menu item.  In the main (hamburger) menu, find the Devices item, as pointed at by the purple arrow in the previous screenshot.  You may have to swipe up in the menu area in order to scroll the Devices item into view.

Depending on whether or not your speaker is connected currently to a Wi-Fi network,  different screens will appear at this point.

If your speaker is currently connected and functioning correctly to an access point in your home network, you’ll then see a screen similar to the screenshot in step 6.  Go there for further instructions in this case.

If your speaker is powered up but not connected to any Wi-Fi network, then you’ll see a screen like the one pictured at the top of step 7.  Go there for specific instructions that address this case.

6. Speaker Online or Connected

Picture of the Google Home App on iOS, displaying the Devices screen, with its hamburger menu link highlighted.
Google Home App on iOS, displaying the Devices screen, with its hamburger menu link highlighted.

This shows that your speaker is online and can accept voice commands and questions. This would be the case if you have multiple Wi-Fi networks in your home, and you wish to disconnect your speaker from one of them that is working, and connect it to another of them.  Maybe you moved the speaker from the first to the second floor, and would like to connect it to the second floor access point if you have one, because its Wi-Fi signal is stronger and more reliable up there. In short, you’re moving your speaker from one working Wi-Fi network to another.

6a. Tap the Device’s hamburger menu,  as pointed to by the purple arrow in the next picture.

Picture of the Google Home app on iOS, displaying the hamburger menu on the Devices screen.
Google Home app on iOS, displaying the hamburger menu on the Devices screen.

Your speaker’s Settings screen then appears, as shown next.

Picture of the Google Home app running on iOS, displaying the Device Settings screen.
Google Home app running on iOS, displaying the Device Settings screen.

 

6b. Tap the Wi-Fi setting on the Device Settings screen, as shown in the previous picture.  This setting displays the Wi-Fi network to which the speaker is currently connected, as displayed in the next screenshot in step 6c.

In this scenario, we wish to disconnect from the 937T681J4059H_5G network, and connect to the 937T681J4059H_2G  network.  Both are in range and available to the Google speaker.

 

6c. Tap the Forget This Network bar.  As shown next, our speaker is currently connected to the 937T681J4059H_5G network.  We want to forget that network.  So we do so by tapping the red bar. Executing this step disconnects your speaker from its current Wi-Fi network, as well as forces it to forget the settings it retains in its memory for that network (SSID, security type, and password et al).

Picture of the Google Home app on iOS, displaying the Forget Wi-Fi Network option on the Wi-Fi Settings screen.
Google Home app on iOS, displaying the Forget Wi-Fi Network option on the Wi-Fi Settings screen.

 

6d. Confirm current Wi-Fi network forgetting.  The Forget Network Confirmation screen then appears, as displayed next.

Picture of the Google Home app on iOS, displaying the Forget Wi-Fi Network confirmation dialog box.
Google Home app on iOS, displaying the Forget Wi-Fi Network confirmation dialog box.

Then, tap the  Forget This Wi-Fi Network  blue link.  The app then displays the Forgetting Wi-Fi network screen, as shown next.

Picture of the Google Home app on iOS, displaying the Forgetting Wi-Fi Network screen.
Google Home app on iOS, displaying the Forgetting Wi-Fi Network screen.

After a short pause, you are returned to the Home screen in the Google Home app, as shown next.

Picture of the Google Home app on iOS, displaying the Home screen.
Google Home app on iOS, displaying the Home screen.

6e. Again, tap the hamburger menu on the Google Home App Home screen.  The main menu then displays as shown in the next picture.

Picture of the Google Home app on iOS, displaying its main menu, with the Devices item highlighted.
Google Home app on iOS, displaying its main menu, with the Devices item highlighted.

6f. Tap the Devices menu item.  In the main (hamburger) menu, find the Devices item, as pointed at by the purple arrow in the previous screenshot.  You’ll now get the same screenshot as covered in step 7.

7. Speaker offline or disconnected from Wi-Fi.

If your speaker is offline (i.e. not able to connect to any in-range Wi-Fi networks), or if you previously disconnected it from Wi-Fi as described in step 6, then you’ll see something like the next screen.

Picture of the Google Home app on iOS, displaying the Devices screen, showing that the google speaker it found needs setup.
Google Home app on iOS, displaying the Devices screen, showing that the google speaker it found needs setup.

Your speaker may not be able to connect to a wireless network for example, if you have just replaced the Wi-Fi router / access point that your speaker had been connecting to previously, but you used a different network name (SSID).  In that case, the old Wi-Fi network is no longer “on the air.”  But the Google speaker cannot yet connect to the new one, as it does not yet have valid network SSID and password for it.

The screen above indicates no Wi-Fi connectivity by flagging your speaker as needing setup.

Further, with the speaker not connected to any internet network, Google Home will be unable to respond to any questions / commands directed at your speaker, except to say, “I can’t find your Wi-Fi network.  You can reconnect to Wi-Fi from your Google Home app, under Devices, then Setup.”  This audio message from the speaker is a sure sign that it is not connected to any Wi-Fi networks currently.

8. Press the  SET UP  link on Devices screen.  Reminder: Be sure your tablet is within several feet of the speaker.  Otherwise, setup may fail.

If all goes well, the Google Home app will search for your speaker and find it, as shown in the next screen.

Picture of the Google Home app on iOS, displaying the Google Home Setup screen, with a Google Home device found.
Google Home app on iOS, displaying the Google Home Setup screen, with a Google Home device found.

9. Tap the   CONTINUE >   link.  The app then attempts to connect to your speaker.  When it succeeds, it displays the following screen.

Picture of the Google Home app on iOS, displaying a successful connection to speaker, via the Google Home Setup screen.
Google Home app on iOS, displaying a successful connection to speaker, via the Google Home Setup screen.

Then after a few seconds, it prompts you for permission to play a test sound on the speaker,

Picture of the Google Home app on iOS, displaying the Google Home Setup screen, prompting to play a test sound on the speaker.
Google Home app on iOS, displaying the Google Home Setup screen, prompting to play a test sound on the speaker.

10. Tap the  PLAY TEST SOUND  link.  When you tap this link, your speaker should issue a short chord sequence, further indicating that the app is connected to the correct speaker.

Then, the following screen appears on the tablet, asking if you heard the test sound from the speaker you’re configuring.  If you did indeed hear the test sound, then proceed to the next step, and confirm that.

Picture of the Google Home App on iOS, displaying the Google Home Setup screen, asking if we heard the test sound from speaker being configured.
Google Home App on iOS, displaying the Google Home Setup screen, asking if we heard the test sound from speaker being configured.

11. Tap the   I HEARD THE SOUND   link.  Then, you are asked to select a room name for your speaker, as shown in the next screenshot.

Picture of the Google Home app on iOS, displaying the Google Home Setup screen, prompting to select a room for speaker.
Google Home app on iOS, displaying the Google Home Setup screen, prompting to select a room for speaker.

12. Select a room name for your speaker   from the pull-down list box on the previous screen.  The screen then changes to the following, showing our room choice (Living Room), as shown next.

Picture of the Google Home App on iOS, Setup screen, showing Living Room selected for speaker.
Google Home App on iOS, Setup screen, showing Living Room selected for speaker.

13. Tap the   CONTINUE >  link.  The   Select a Wi-Fi network  prompt then appears as follows.

 

Picture of the Google Home App on iOS, displaying the setup screen, prompting user to select the WiFi network to which the speaker should connect.
Google Home App on iOS, displaying the setup screen, prompting user to select the WiFi network to which the speaker should connect.

 

14. Tap the arrow in pull-down list boxA list of available networks appears as shown next.

Picture of the Google Home app on iOS, setup screen, displaying the Select WiFi Network From List window.
Google Home app on iOS, setup screen, displaying the Select WiFi Network From List window.

15. Tap the desired Wi-Fi network name.  In our case, we wish our speaker to connect to the 937T681J4059H_2G Wi-Fi network.  So that’s the one we selected.  Note that the network list window disappears, revealing once again the Wi-Fi network select screen. But this time however, our chosen network is filled in, in the network name field.

Picture of the Google Home App on iOS, displaying the Google Home Setup screen, showing a Wi-Fi network selected.
Google Home App on iOS, displaying the Google Home Setup screen, showing a Wi-Fi network selected.

16. Enter password of the new Wi-Fi network.  Tap the Enter your Wi-Fi password field, observe the virtual keyboard appear, and then type in the password.  Your screen should look similarly to the next screen shot.

Picture of the Google Home App on iOS, displaying the Google Home Setup screen, showing a Wi-Fi password entered.
Google Home App on iOS, displaying the Google Home Setup screen, showing a Wi-Fi password entered.

17. Tap the   CONTINUE >  link once you’ve typed in the password.  Your speaker then connects to your Wi-Fi network of choice.  If it encounters no trouble, the Wi-Fi Connection Successful screen appears, as shown next.

Picture of the Google Home app on iOS, displaying the Google Home Settings screen, showing that a Wi-Fi connection was made successfully.
Google Home app on iOS, displaying the Google Home Settings screen, showing that a Wi-Fi connection was made successfully.

18. Tap the   FINISH > link, which takes you back to the Google Home app Home screen, as shown next.

Picture of the Google Home app on iOS, displaying the Home screen.
Google Home app on iOS, displaying the Home screen.

 

Your speaker is now connected to a different Wi-Fi network.  Ask it the time, and you’ll know the connection is good if the speaker responds with the correct answer.

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References

Revision History

  • 2017-01-03: Originally published.