Picture of the Amazon Alexa Echo Gen 1 smart speaker, showing the Mic as off, mic mute on, as Indicated by the red light ring.

Factory Reset Amazon Echo Instructions

You may wish to factory reset Amazon Echo  smart speakers.  Why?   Because maybe you’d like to sell your old one. Or perhaps you just want to connect your Echo to a new Amazon account, or to different WiFi internet. So, with those tasks in mind, this post details resetting the Amazon Echo line of smart speakers.  For that,  do the steps next.  We do not cover Echo Dots, Spots, or Plus speakers here.  Find posts for some of these in the Related Posts section below.




Resetting unlinks the Amazon Echofrom its current Alexa account.  Reset also assures that the Echo forgets its current Wi-Fi settings.

Warning: After the reset, your Amazon Echo speaker will not work until set up again.

Also, before factory resetting, try powering off the unit for fifteen seconds, by disconnecting its power cable either from the wall outlet, or from the unit itself.  Wait for a quarter minute, and then connect it back up.  This often restores proper operation without the headaches of a full reset. However, if power cycling does not fix the speaker, then read on for the proper factory reset procedure that often restores correct operation to the Amazon Echos.



Factory Reset Amazon Echo Gen 2 Speaker

1. Plug Echo 2 Speaker into AC Power

Connect the Echo Gen 2 to its AC power supply. The light ring then lights blue for a time, and then goes out.  When it goes dark, boot up has finished.

Picture of the Amazon Echo 2nd gen Amazon Echo smart speaker, powering up.
Factory Reset Amazon Echo 2: Amazon Echo 2nd gen Amazon Echo smart speaker, powering up.

The next picture shows this 2nd generation Amazon Echo speaker standing by, ready for reset.

Picture of the Amazon Echo Gen 2 smart speaker, top front view, showing ready for factory default reset.
Factory Reset Amazon Echo 2: Our Amazon Echo Gen 2 smart speaker, top front view, showing ready for factory default reset.




2. Press the Amazon Echo Gen 2 Speaker Reset Button Combo

See our   Where is the Reset Button on Amazon Generation 2 Echo Smart Speaker Located   post, for details on how to find the reset button on this unit.  We show where these buttons are in the next picture.

Picture of the Amazon Echo Gen 2 smart speaker reset button location. It's a button combination of the Mic Mute and Volume Down buttons, as circled in purple
Factory Reset Amazon Echo 2: Amazon Echo Gen 2 Smart Speaker reset button location. It’s a button combination of the Mic Mute and Volume Down buttons, as circled in purple.

Wait for the light ring to darken completely.  Then, press and hold the Mic Mute and Volume Down buttons at the same time for five to ten seconds.

3. Wait for the Gen 2 Echo Factory Reset to Wrap Up

After a several-seconds pause, the light ring darkens for perhaps six seconds roughly.  Then the ring glows orange.  Details next.

Picture of the Amazon Echo 2nd generation Alexa speaker, in setup mode, displaying an orange light ring.
Factory Reset Amazon Echo 2: Amazon Echo 2nd generation Alexa speaker, in setup mode, displaying an orange light ring.

Your Amazon Echo Gen 2 smart speaker is now factory reset.  After reset, it enters setup mode, as shown by the circling orange-yellow blip on the light ring.

4.  All RE-set!




Factory Reset Amazon Echo Generation 1 Smart Speaker Instructions

1. Attach Power Cable

Connect the Amazon Echo speaker to its included power supply adapter.

Picture of the Amazon Alexa Echo Gen 1 smart speaker, bottom view, with AC power adapter connector inserted.
Factory Reset Amazon Echo 1: Amazon Alexa Echo Gen 1 smart speaker, bottom view, with AC power adapter connector inserted.

Wait for speaker to power up and for the light ring to either go out or turn purple (purple means that it did not connect to a Wi-Fi network).

Picture of our Amazon Echo Gen 1 smart speaker, front view.
Factory Reset Amazon Echo 1: Our Amazon Echo Gen 1 smart speaker, front view.

2. Press Factory Reset Button

The reset button is located on the bottom (underside) of the Echo speaker.

Picture of the Amazon Echo Generation 1 smart speaker bottom view, showing the reset button location Highlighted.
Factory Reset Amazon Echo 1: Amazon Echo Generation 1 smart speaker bottom view, showing the reset button location Highlighted.

Use a pen or straightened safety pin to press and hold the reset button in for five to ten seconds, until the light ring changes color.



3. Release the Factory Reset Button

Once the ring flashes, the reset operation is now in progress.  So you need no longer hold in the reset button.

4. Wait for Factory Reset Process to Finish

After a several-seconds pause, the light ring goes completely dark for a few seconds, and then turns orange.

 

5. What Happens After Factory Reset

Your Amazon Echo Gen 1 tower speaker is restored to its factory default settings and has entered setup mode.




Set Up Again, or Pack Up

You may now unplug, pack, and give your Echo 2 to someone else.  Do not fear that they’ll have access to the Alexa settings on your personal Amazon account. They will not.  Factory reset erased those prior values from the Echo 2 speaker.

Or, you can set it up once again on your existing account. Once the light ring turns orange, the unit stays in setup mode until someone runs the setup routine. The Echo 2 will not work until properly set up and linked to an Amazon account.

Related Posts

References

Revision History

2019-01-08: First published.