Picture of the JBL Charge 3 portable rechargeable speaker. Showing its left end. This Bluetooth speaker is powered on and paired.

Finding JBL Charge 3 Firmware Version

Here, we show how finding JBL Charge 3 firmware version is done on this Bluetooth speaker. You may wish to know the exact version number of the currently installed speaker firmware, while troubleshooting speaker connection and other problems.  Now, to get the release info of the firmware installed on your Charge 3, you’ll need a mobile device with Bluetooth, the JBL Connect+ app installed on that device, and obviously, the Charge 3 speaker itself. Displaying the currently installed firmware version takes less than a minute.

Finding JBL Charge 3 Firmware Version Without Connect App

First step: Power on the Charge 3.

Picture of the JBL Charge 3 Bluetooth speaker, powered off. Showing the Power button highlighted.  Finding JBL Charge 3 firmware version.
JBL Charge 3 Bluetooth speaker, powered off. Showing the Power button highlighted. Finding JBL Charge 3 firmware version.

Next, once the speaker boots, press the Connect and Volume DOWN buttons at the same time. See these buttons shown next.

Picture of the JBL Charge 3 speaker top view, showing the -Volume DOWN-, and -Connect- buttons highlighted.
JBL Charge 3 speaker top view, showing the -Volume DOWN-, and -Connect- buttons highlighted.

After a brief pause, the speaker announces the digits of the firmware version currently installed in a female voice.  Our said, “7 3 0”.  This agrees with the version we see in the app, in the next section.

Finding JBL Charge 3 Firmware Version with Connect App

First, connect your mobile device to the internet and install the Connect+ app if not done already.

Next, power up your JBL Charge 3 Bluetooth speaker.

Picture of the JBL Charge 3 Bluetooth speaker, powered off. Showing the Power button highlighted.  Finding JBL Charge 3 firmware version.
JBL Charge 3 Bluetooth speaker, powered off. Showing the Power button highlighted. Finding JBL Charge 3 firmware version.

Then, pair your mobile device with the JBL Charge 3 Bluetooth speaker.

Picture of the JBL Charge 3 IPX7 certified portable Bluetooth speaker, powered on and paired. Power button is glowing blue and highlighted.
JBL Charge 3 IPX7 certified portable Bluetooth speaker, powered on and paired. Power button is glowing blue and highlighted.

You are now ready to visit the speaker information screen within the JBL Connect+ app, where the currently installed firmware release number is shown for your JBL speaker.

1. Find the JBL Connect+ App on your Mobile Device

We found ours on the fourth home page in our Apple iPad Air, as shown next.

Screenshot of the iOS 11 home screen, showing the JBL Connect app highlighted.   Finding JBL Charge 3 firmware version.
iOS 11 home screen, showing the JBL Connect app highlighted. Finding JBL Charge 3 firmware version.

2. Run the JBL Connect+ (JBL Connect Plus) App

The app takes a few seconds to show you some pretty animations when you first start it, as shown next.

Screenshot of the JBL Connect Plus app on iOS, displaying its splash screen.
JBL Connect Plus app on iOS, displaying its splash screen.

But then it finds your paired JBL Charge 3 speaker and shows you its status (Home) screen, as pictured next.

Screenshot of the JBL Connect Plus app on iOS, showing its JBL Charge 3 speaker Home screen. The Settings button is highlighted. Find current firmware version on JBL Charge 3 Bluetooth speaker.
JBL Connect Plus app on iOS, showing its JBL Charge 3 speaker Home screen. The Settings button is highlighted. Find current firmware version on JBL Charge 3 Bluetooth speaker.

3. Tap the Settings Button

This is the gear shaped object at the bottom center of the screen, as pointed at in the last picture above by the dark purple arrow.

Tapping the gear button then brings up the speaker’s Settings screen, as shown next.

Screenshot of the JBL Connect Plus app on iOS. Showing the JBL Charge 3 -Settings- page, with the -Information- button highlighted.  Finding JBL Charge 3 firmware version.
JBL Connect Plus app on iOS. Showing the JBL Charge 3 -Settings- page, with the -Information- button highlighted. Finding JBL Charge 3 firmware version.

4. Tap the Information Button

Find this located in the top left corner of the Settings screen.  It’s the little circle with the letter I inside.

Tapping this button brings up the paired JBL Charge 3 speaker Information screen, as shown next.

Screenshot of the JBL Connect Plus app on iOS. Showing the JBL Charge 3 speaker information screen, with the currently installed firmware version circled. Find current firmware version on JBL Charge 3 Bluetooth speaker.
JBL Connect Plus app on iOS. Showing the JBL Charge 3 speaker information screen, with the currently installed firmware version circled. Find current firmware version on JBL Charge 3 Bluetooth speaker.

On this page, we see that the firmware version currently running on our JBL Charge 3 speaker is 7.3.0.0.

5. Done!

We have now successfully learned what the currently installed firmware version is on our paired JBL Charge 3 Bluetooth speaker.  A similar procedure works too for other models of JBL Bluetooth speakers that are compatible with the JBL Connect+ app.

Once you have the firmware version information, you can close the JBL Connect Plus app, unless of course, you have something else to do in there.

Disclaimers

The above comments apply to Charge 3 speaker firmware version 7.3.0 and Connect+ app version 4.2.29 for iOS.  Note that the app version shown next is different from the speaker firmware version. Do not confuse the two.

Screenshot of the JBL Connect app on iOS, displaying its version number, 4.1.29.
JBL Connect app on iOS, displaying its version number, 4.1.29.

Related Posts

References

Revision History

  • 2019-04-28: Added tags, and comments about pressing speaker buttons to hear current firmware version. Adjusted the key phrase targeting.
  • 2019-04-02: Improved key phrase targeting.
  • 2018-07-29: First published.