Shows how finding JBL Charge 5 firmware version works on this speaker. You may wish to know this exact number to troubleshoot connection problems and other issues. Thus, it’s handy to be able to quickly get it in a pinch.
Now, to find the firmware version on your Charge 5, have the speaker say it to you. This method requires no other devices or apps. But on your mobile device with the JBL Connect app, you can also get this information there. In either case, finding the firmware version takes less than a minute.
Finding JBL Charge 5 Firmware Version Without Connect App
First step: Power on the Charge 5.
Next, once the speaker boots, press the Connect and Volume DOWN buttons at the same time. See these buttons shown next.
After a brief pause, the speaker announces the digits of the firmware version currently installed in a female voice. Our said, “0 5 2 0”. This agrees with the version we see in the app, in the next section.
Finding JBL Charge 5 Firmware Version: Use the Portable (a.k.a Connect) App
First, connect your mobile device to the internet and install the Connect app if not done already.
Next, power up your JBL Charge 5 Bluetooth speaker, as above.
Then, pair your mobile device with the Charge 5.
The next picture shows the speaker powered up and paired. Both the Power and Bluetooth buttons are glowing steady white.
You are now ready to visit the Charge 5 information screen within the JBL Connect app. There, you can see the firmware version that the speaker is currently running.
1. Find the JBL Connect App on your Mobile Device
Firstly, we find ours on the fourth home page in our Apple iPad Air.
2. Run the JBL Connect App to Continue with Finding JBL Charge 5 Firmware Version
The app takes a few seconds to show you some pretty animations when you first start it, as shown next.
But then it finds your paired JBL Charge 5 and shows you its status (Home) screen.
3. Tap the Settings Gear Button
This is the gear object at the top right corner of the page.
Tapping the gear button then brings up the speaker’s Settings screen, as shown next.
On this page, we see that the firmware version currently running on our Charge 5 is 0.7.4. Note that this number does not agree with the one we received from the speaker itself above. Why? Because this is likely due either to a bug in the speaker firmware itself or in the Connect app. Normally though, the version number that the speaker reports is the same as what the app reports.
5. Done with Finding JBL Charge 5 Firmware Version !
Finally, you now know what the current firmware version is on the JBL Charge 5. Moreover, a similar procedure works for other JBL speaker models that work with the Connect app.
Then once you have the firmware version, close the JBL Connect app if you have nothing else to do there.
Disclaimers on Finding JBL Charge 4 Firmware Version
Lastly, the above comments apply to Charge 5 firmware versions 0.5.2.0 and 0.7.4. Also we use Connect app version 5.2.2 for iPadOS. Note that the app version is different from the speaker firmware. So please do not confuse the two.