Picture of an Amazon Smart Plug, connected to AC power, and switched ON. Note the solid blue light at the left front of the unit.

How to Factory Reset Amazon Smart Plug

You may need to hard factory reset an Amazon Smart Plug to restore proper operation should it stop responding to Alexa commands coming from either your Echo smart speaker or the Alexa app. Or, perhaps you’d like to change the WiFi network and / or password to which this smart plug connects.  In either case a hard reset will do the trick.

Caution

  • Note that a hard reset erases the saved WiFi network information from the plug’s internal memory.
  • If your plug is connected to your WiFi and and Amazon account when you perform the factory reset, then the reset also removes the plug from your Amazon account.  So, if you’re resetting the plug to get it ready to sell, we recommend this procedure.  Again, factory resetting not only clears out the plug’s memory, but also deletes it from your Amazon account.
  • Once reset, the Amazon smart plug will no longer connect to your WiFi network.  Thus, you will no longer be able to control it via the Alexa app or from your Echo speakers.  To restore full operation after a hard reset, you’ll need to set up the plug once more.

How to Factory Reset Amazon Smart Plug Instructions

1. Connect the smart plug to AC power.

Plug the smart socket into a working wall outlet as shown next.  The pilot lamp will flash red several times, and either begin flashing blue, or turn off entirely as it does in the next picture.

Picture of the Amazon Smart Plug, powered up, showing its dark pilot lamp highlighted.
Picture of the Amazon Smart Plug, powered up, showing its dark pilot lamp highlighted.

2. Press and hold the Action button to Reset Amazon Smart Plug.

Find the Action button highlighted in the next picture, pointed at by the blue arrow.  Keep it pressed in, until the light on the front starts blinking red.

Picture of the Amazon Smart Plug, left side, showing the Action button highlighted.
Picture of the Amazon Smart Plug, left side, showing the Action button highlighted.

You may see the pilot lamp on the front flash a blue and red at first.  If so, then keep holding the Action button until the blue stops, and all you see is a red on and off blinking, as shown next.

Picture of the Amazon Smart Plug, front view, during reset, its lamp flashes red.
Picture of the Amazon Smart Plug, front view, during reset, its lamp flashes red.

3. Next, Release the Action Button when Lamp Blinks Only Red.

Wait for the light to begin flashing red.  You should see no blue in the blinking pilot lamp.

Then, when you release the button, the light then glows a solid red for several seconds while the factory reset takes place.

Finally, the light begins blinking on and off blue (no red here) as seen next.

Picture of an Amazon Smart Plug, connected to AC power, and switched ON. Note the solid blue light at the left front of the unit.
Picture of an Amazon Smart Plug, connected to AC power, and switched ON. Note the solid blue light at the left front of the unit.

4. Reset Amazon Smart Plug is now done.

This means that the factory reset is now complete, and your Amazon smart plug is now ready for setup or sale.

Related Posts

  1. Reset Gosund Mini Smart Plug, Hard Factory Reset
  2. Echo Dot Reset Button, Where Is It
  3. Reset Google Home Mini, How To Reset Mini Google
  4. How to Reset Instant Pot WiFi Pressure Cooker
  5. JBL Xtreme Reset Instructions, Hard Factory Reset
  6. Factory Reset Alexa Instructions, Dot, Spot, Echo
  7. iPod Nano 3 Reset Instructions, Hard Factory Reset
  8. Reset Button on Google Chromecast Audio, Where Is It
  9. How to Reset Xfinity Remote XR2 U2
  10. Reset WiFi on Netgear WNCE2001 Internet Adapter
  11. Chromecast Audio Factory Reset Instructions
  12. Reset Echo Dot 1, How To Hard Factory Reset
  13. Hard Reset iPod Touch Apple Media Player Instructions
  14. Reset Wonderboom Bluetooth Speaker Instructions
  15. JBL Flip 4 Reset Instructions, How to Hard Factory Reset
  16. HP DeskJet 3630 Factory Reset, How To
  17. Google Home Mini Reset to Factory Default Settings Instructions 
  18. Reset UE Roll Speaker Instructions, How to Hard Factory Reset
  19. Reset Honeywell WiFi Thermostat, How To Instructions
  20. JBL Go Hard Factory Reset Instructions for JBL Go and Go 2 Speakers

References

Revision History

  • 2020-03-25: Added more tags.
  • 2020-01-26: First published.