Picture of the Amazon Echo Gen 2 Smart Speaker Reset Button Location. It's a Button Combination of the Mic Mute and Volume Down buttons on the top of the speaker., as circled in purple

How to Reset Amazon Alexa Echo Gen 2 Smart Speaker to Factory Default Settings




You may wish to factory reset the Alexa Echo Gen 2 smart speaker.  Why?   Because perhaps you wish to sell your old one to another. Or maybe you just want to connect it to a different Amazon account, or to a new wireless network. So, with those tasks in mind, this post covers how to reset Amazon Alexa Echo Gen 2 smart speakers.  For that,  do the steps next.




Resetting unlinks the Echo 2 from its current Amazon Alexa account.  Reset also assures that the 2nd gen Echo forgets its current Wi-Fi settings.

Warning: After the reset, your 2nd gen Echo speaker will not work until set up again.

How to Reset Amazon Alexa Echo Gen 2 Smart Speaker

1. Plug Echo 2 Speaker into AC Power

Connect the Echo Dot 2 to its USB power supply. The light ring then lights blue for a time, and then goes out.  When it goes dark, boot up has finished.

How to reset Amazon Alexa Echo Gen 2. Picture of the Amazon Echo 2nd gen Alexa smart speaker, powering up.
How to reset Amazon Alexa Echo Gen 2. Amazon Echo 2nd gen Alexa smart speaker, powering up.

The next picture shows this Echo speaker standing by, ready for reset.

How to reset Amazon Alexa Echo Gen 2. Picture of the Amazon Alexa Echo Gen 2 smart speaker, top front view, showing ready for factory default reset.
How to reset Amazon Alexa Echo Gen 2. Amazon Alexa Echo Gen 2 smart speaker, top front view, showing ready for factory default reset.




2. Press the Echo Gen 2 Speaker Reset Button Combo

See our   Where is the Reset Button on Amazon Generation 2 Echo Smart Speaker Located   post, for details on how to find the reset button on this unit.  We show where these buttons are in the next picture.

How to reset Amazon Alexa Echo Gen 2. Picture of the Amazon Echo Gen 2 smart speaker reset button location. It's a button combination of the Mic Mute and Volume Down buttons, as circled in purple
How to reset Amazon Alexa Echo Gen 2. Amazon Echo Gen 2 Smart Speaker reset button location. It’s a button combination of the Mic Mute and Volume Down buttons, as circled in purple.

Wait for the light ring to go dark.  Then, press and hold the Mic Mute and Volume Down buttons at the same time for five to ten seconds.

3. Wait for the Echo 2 Hard Reset to Finish

After a several-seconds pause, the light ring goes dark for some seconds, and then turns orange-yellow, as shown next.

How to reset Amazon Alexa Echo Gen 2. Picture of the Amazon Echo 2nd generation Alexa speaker, in setup mode, displaying an orange light ring.
How to reset Amazon Alexa Echo Gen 2. Amazon Echo 2nd generation Alexa speaker, in setup mode, displaying an orange light ring.

Your Echo Gen 2 smart speaker is now back to factory default settings.  After reset, it enters setup mode, as shown by the circling orange-yellow blip on the light ring.




4. Set Up Again, or Pack Up

You may now unplug, pack, and give your Echo 2 to someone else.  Do not fear that they’ll have access to the Alexa settings on your personal Amazon account. They will not.  Factory reset erased those prior values from the Echo 2 speaker.

Or, you can set it up once again on your existing account. Once the light ring turns orange, the unit stays in setup mode until someone runs the setup routine. The Echo 2 will not work until properly set up and linked to an Amazon account.

5.  All RE-set!

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References

Revision History

2017-12-07: Originally published.