Front view of the JBL Flip 5 speaker package box.

JBL Flip 5 Firmware Upgrade Procedure

Here’s our JBL Flip 5 firmware upgrade procedure.  This routine can take up to thirty minutes to finish, depending on the speed of your WiFi connection.  Plus, you can’t reverse once complete.  That is, you won’t be able to return to the older version afterwards.  So, be sure that you indeed want the update before going ahead with it.

JBL Flip 5 Firmware Upgrade: Preparation Steps

You’ll need the following to complete this upgrade…

    1. An internet connection.
    2. A Bluetooth source device (phone or tablet).
    3. The JBL Connect app.
    4. The JBL Flip 5 itself.

So, connect your mobile device to the internet and install the JBL Connect app if you haven’t already.

Connect your speaker to household power, because we don’t want its battery going dead during the firmware update.  A dying battery could corrupt the speaker’s memory, and so, brick the speaker, rendering it useless and not repairable.

So, to be safe, plug the Flip 5 into AC power, using the included USB cable.

Picture of the JBL Flip 5 front panel with the charge cable connected.
The JBL Flip 5 front panel with charge cord plugged in.

Finally, connect the other end of the USB-C cord to the charger, and plug that charger into a working outlet.

Then, pair your mobile device with the speaker

You are now ready to begin the firmware upgrade process.





JBL Flip 5 Firmware Upgrade: Step by Step

1. Find the JBL Connect App on your Mobile Device

Firstly, we find ours on the fourth home page in the Apple iPad Air, as shown next.

Screenshot of an iOS Home screen. Showing the -JBL Connect- app.
An iOS Home screen. Showing the -JBL Connect- app.

2. Run the JBL Connect App

Then the app takes a few seconds while it displays some pretty animations when you first start it.

Picture of the JBL Connect app, showing its -Start Up, Searching for Products- screen.
JBL Connect app, showing its -Start Up, Searching for Products- screen.

But then it finds your paired JBL Flip 5 and displays its status screen.

Note the presence of the Update button near the bottom left of the speaker’s home page. This means that a firmware upgrade is available.  If no newer firmware version is out, this button does not appear.

Screenshot of the app displaying the JBL Flip 5 Home page. Showing the -Update- button.
The app displaying the JBL Flip 5 Home page. Showing the -Update- button.

3. Tap the Update Button

Touching the Update button brings up an information page about the available firmware upgrade.  It describes what’s new in the latest firmware version.

Screenshot of the -JBL Flip 5 Firmware Upgrade-What's New- page. Showing the -Upgrade- button.
The -JBL Flip 5 Firmware Upgrade-What’s New- page. Showing the -Upgrade- button.

Now this screen gives details about the available firmware upgrade.  In our case here, it suggests the Flip 5 upgrade to firmware version 4.0.0.0.

4. Tap the Orange Upgrade Button to Continue with the JBL Flip 5 Firmware Upgrade

If the battery in the Flip 5 has enough charge, then the firmware upgrade process starts.  But if is low and you’ve not yet connected the charger, the system then asks you to do so.  Then follow any screen prompts to continue.





5. The Firmware Upgrade Process Begins

The upgrade then starts.  So the Connect app displays a progress screen, to tell how far along the process is.

5a. The Latest Firmware Then Downloads to your Mobile Device

Your device downloads the new firmware to its memory first.

Screenshot of the -Firmware Upgrade-Downloading- page. Showing 10 percent complete.
The -Firmware Upgrade-Downloading- page. Showing 10 percent complete.

5b. Firmware Upgrade Progress, at Twenty-Five Percent Complete

Once the download finishes, the app then verifies and uploads the firmware file to the Flip 5.

Screenshot of the -Firmware Upgrade-Transferring- page. Showing 25 percent complete.
The -Firmware Upgrade-Transferring- page. Showing 25 percent complete.

5c. Firmware Upgrade Progress at Fifty Percent Complete

We’re several minutes into the update at this point in the process.

Screenshot of the transfer, now at 50 percent complete.
Now at 50 percent complete.

5d. Firmware Upgrade Progress at Seventy-Five Percent Complete

Screenshot of the transfer in progress, now at 75 percent complete.
Now at 75 percent complete.

5e. JBL Flip 5 Firmware Upgrade Progress, at Ninety-Nine Percent Complete

Screenshot of the transfer in progress, now at 99 percent complete.
Now at 99 percent complete.

5f. Firmware Upgrade File Transfer 100 Percent Complete

Once the app copies the upgrade file to the Flip 5, you get the  Restarting  screen.

But note that the Flip 5 is still in the process of installing the new firmware for some minutes afterwards. This page warns us that the speaker will restart automatically. Plus it asks us not to unplug the Flip 5 while this is happening. Also, keep your speaker close to the mobile device running the app during this time.

Screenshot of the -Firmware Upgrade-Restarting- page.
The -Firmware Upgrade-Restarting- page.

6. Wait for the JBL Flip 5 to Shut Off and Power On Again

Then watch the Power light on the Flip 5.  That lamp soon goes dark.

Picture of the dark -Power- button.
The dark -Power- button.

The speaker may or may not turn itself back on again.  Ours did come back on by itself though. But if yours did not, then go ahead with the next step (Step 7).  However if it did, then skip Step 7 and resume with Step 8.





7. Power On the JBL Flip 5

Next, press the dark Power button to turn the speaker ON again.  The unit should again pair with your mobile device.  The Bluetooth button again glows solid white.

Picture of the glowing -Bluetooth- button.
The glowing -Bluetooth- button.

Then meanwhile, back in the Connect App, the Upgrade Successful appears. This signals when the Flip 5 confirms to the app that the upgrade completed without problems.

Screenshot of the app displaying the -Firmware Upgrade Successful- page, showing the -Let's Party- button.
The app displaying the -Firmware Upgrade Successful- page, showing the -Let’s Party- button.

8. Press the Let’s Party Button

With your Flip 5 now pairing again, press the orange Let’s Party button.

The app then displays the JBL Flip 5 status screen once more.  But now the Update button no longer appears.  So this means that the firmware upgrade worked. So the JBL Flip 5 is now running the current firmware version.

Screenshot of the Connect app showing the -JBL Flip 5 Home- page with no update available any longer.
The Connect app showing the -JBL Flip 5 Home- page with no update available any longer.

9. Done with JBL Flip 5 Firmware Upgrade !

Finally, you’ve now successfully updated the firmware to the current version in your JBL Flip 5.

Other Posts About the JBL Flip 5

    1. How to Pair JBL Flip 5 with Alexa
    2. JBL Flip 5 Bluetooth Pairing Instructions
    3. How to Tell if JBL Flip 5 is Charging
    4. JBL Flip 5 Low Frequency Mode, Extra Bass
    5. How to Put JBL Flip 5 in Pairing Mode

References for JBL Flip 5 Firmware Upgrade

    1. JBL Flip 5 Official Product Page