Front view of the JBL Flip 5 speaker package box.

Updating Firmware on JBL Flip 5 Speaker

We demonstrate updating firmware on the  JBL Flip 5 Bluetooth speaker.  This routine can take up to thirty-five minutes to finish, depending on the speed of your WiFi link.  Plus, you can’t undo this once done.  That is, you won’t be able to return to any earlier firmware version once you complete this speaker update.  So, be sure that you truly want the update before going ahead with it.





Updating Firmware on JBL Flip 5 : Preparation Steps

You’ll need and internet connection, a Bluetooth enabled mobile or desktop computer device, the JBL Connect app, and the JBL Flip 5 speaker itself.

So, connect your mobile device to the internet and install the JBL Connect app if you haven’t already.

Connect your speaker to wall power, because we don’t want its battery going dead while updating.  A dying battery could corrupt the speaker’s memory, and so, brick the speaker, leaving it useless and not repairable.

Thus to be safe, plug the speaker into AC power, using the included USB cable, as shown in the next picture.

Picture of the JBL Flip 5 speaker front Panel with charge cord plugged in. Updating Firmware on JBL Flip 5.
JBL Flip 5 speaker front Panel with charge cord plugged in.

Finally, connect the other end of the USB-C cord into a strong enough AC power adapter, and plug that adapter into a working AC outlet.

Then, pair your mobile device with the speaker

You are now ready to begin the firmware update process.

Updating Firmware on JBL Flip 5: Step by Step

1. Find the JBL Connect App on your Mobile Device

We found ours on the fourth home page in the Apple iPad Air, as shown next.

Screenshot of the iOS 13 Home page, with the JBL Connect app highlighted.
iOS 13 Home screen, with the JBL Connect app highlighted.

2. Run the JBL Connect App

The app takes a few seconds to show you some pretty animations when you first start it, as shown in the next picture.

Picture of the JBL Connect app, showing its -Start Up, Searching for Products- screen. Updating Firmware on JBL Flip 5 .
JBL Connect app, showing its -Start Up, Searching for Products- screen.

But then it finds your paired JBL Flip 5 BT speaker and shows you its status screen, as pictured next.





Note the presence of the Update button near the bottom left of the speaker’s home page, as pointed at by the blue arrow.  This means that a firmware update is on tap for this speaker.  If no newer firmware version has yet been released, this button does not appear here.

Screenshot of the app displaying the JBL Flip 5 Home page, with the -Update- button highlighted.
The app displaying the JBL Flip 5 Home page, with the -Update- button highlighted.

3. Tap the Update Button

Touching the Update button brings up an information page about the available firmware update, as shown next.  It describes what’s new in the latest firmware version.

Screenshot of the -JBL Flip 5 Firmware Update-What's New- page, with the -Upgrade- button highlighted.
The -JBL Flip 5 Firmware Update-What’s New- page, with the -Upgrade- button highlighted.

Now this screen gives details about the available firmware update.  In our case here, it suggests the Flip 5 upgrade to firmware version 4.0.0.0.

4. Tap the Orange Upgrade Button to Continue with Updating Firmware on JBL Flip 5

If your speaker battery has enough charge, and / or you connected it to an external power source as instructed to above, then the updating firmware process starts.  But if your battery is low and you’ve not yet connected your JBL Flip 5 to power, the app will ask you to do so at this time.  So if you are asked, then plug in the speaker, and follow any screen prompts to begin the update.

5. The Updating Process on JBL Flip 5 Starts

The updating of the firmware then starts.  So the Connect app displays a progress screen as shown next, to let you know how far along the process is.





5a. The Latest Firmware Then Downloads to your Mobile Device

Your mobile device downloads the new firmware to its memory first, as shown next.

Screenshot of the -Firmware Update-Downloading- page, at 10 percent done.
The -Firmware Update-Downloading- page, at 10 percent done.

5b. Updating Firmware Progress, at Twenty-Five Percent Complete

Once the download to your mobile device finishes, the Connect app then verifies and uploads the firmware image to your speaker.

Screenshot of the -Firmware Update-Transferring- page, at 25 percent done. Updating Firmware on JBL Flip 5.
The -Firmware Update-Transferring- page, at 25 percent done.

5c. Updating Firmware Progress at Fifty Percent Complete

We’re several minutes into the updating at this point in the process.

Screenshot of the -Firmware Update-Transferring- page, at 50 percent done.
The -Firmware Update-Transferring- page, at 50 percent done.

5d. Updating Progress at Seventy-Five Percent Complete

Screenshot of the -Firmware Update-Transferring- page, at 75 percent done.
The -Firmware Update-Transferring- page, at 75 percent done.

5e. Updating Firmware on JBL Flip 5, at Ninety-Nine Percent Complete

Screenshot of the -Firmware Update-Transferring- page, at 99 percent done.
The -Firmware Update-Transferring- page, at 99 percent done.

5f. Firmware File Transfer 100 Percent Complete

Once the app copies the firmware file to the Flip 5, you get the  Restarting  screen, as shown next.





But note that the speaker is still in the process of installing the new firmware for several minutes after the Restarting screen appears. This screen warns us that our speaker will restart automatically, and it asks us not to unplug the speaker while it’s updating. Keep your Flip 5 close to the mobile device running the app during this time.

Screenshot of the JBL Connect app, displaying the -Firmware Update-Restarting- page.
The JBL Connect app, displaying the -Firmware Update-Restarting- page.

6. Wait for the Speaker to Shut Off and Power On Again

Watch the Power light on the speaker, as shown next.  That lamp will soon go dark, as shown next, as pointed out by the green arrow.

Top view of the JBL Flip 5 speaker, powered OFF, with the Power button highlighted. Updating Firmware on JBL Flip 5.
Top view of the JBL Flip 5 speaker, powered OFF, with the Power button highlighted.

The speaker may or may not turn itself back on again.  Ours did come back on by itself for this update.  If yours did not, then go ahead with the next step (Step 7).  But if yours did come back online though, then skip Step 7 and pick up with Step 8.

7. Power On the JBL Flip 5 to Continue with Updating Firmware on the JBL Flip 5 

Next, press the dark Power button to turn the speaker ON again.  The unit should again pair with your mobile device where you’re running the JBL Connect app.  The Power button glows solid blue as your speaker successfully pairs again with your tablet or phone, as shown next.

Top view of the speaker, showing the glowing Bluetooth button highlighted.
Top view of the speaker, showing the glowing Bluetooth button highlighted.

Then meanwhile, back in the Connect App, the Upgrade Successful appears when the app receives confirmation from the speaker that updating the firmware has completed without errors, as shown next.

Screenshot of the app displaying the -Firmware Update-Upgrade Successful- page, with the -Let's Party- button highlighted. Updating Firmware on the JBL Flip 5.
The app displaying the -Firmware Update-Upgrade Successful- page, with the -Let’s Party- button highlighted.

8. Press the Let’s Party Button

With your speaker successfully paired to the JBL Connect app again, press the orange Let’s Party button, as pointed at by the blue arrow in the last screenshot.

The app then displays the JBL Flip 5 status screen once again.  But now, notice that the Update button is gone, as shown next.  So this means that the firmware update succeeded and that the speaker is now running the current firmware version.

Screenshot of the app showing the -JBL Flip 5 Home- page.
The app showing the -JBL Flip 5 Home- page.

9. Done with Updating Firmware on the JBL Flip 5 !

Finally, you’ve now successfully updated the firmware to the current version in your JBL Flip 5 portable party speaker.  So enjoy the more reliable music play !

Other Posts About the JBL Flip 5 Speaker

    1. How to Pair JBL Flip 5 with Alexa
    2. JBL Flip 5 Low Frequency Mode, Extra Bass
    3. How to Put JBL Flip 5 in Pairing Mode
    4. JBL Flip 5 Battery Indicator, Charging Indicator Lights
    5. How to Rename JBL Flip 5 Bluetooth Speaker
    6. JBL Flip 5 Charging Recharging Instructions
    7. JBL Flip 5 Bluetooth Pairing Instructions
    8. How to Tell if JBL Flip 5 is Charging
    9. How to Connect JBL Flip 5 to iPhone
    10. JBL Flip 5 Review of this Portable Bluetooth Speaker
    11. How to Pair JBL Flip 5 Bluetooth Speaker




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References for Updating Firmware on the JBL Flip 5

  1. JBL Flip 5 Official Product Page at JBL.com
  2. Amazon Alexa Echo Described at Wikipedia.org

Revision History

    • 2020-09-25: First released.
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