When the Power button on your JBL Flip 6 is not working, this likely means one or more things. Now in this models, one or more of the following causes may be the reason this button does not work.
So, assuming that all the hardware and software in the 6 is okay, we cover here the last possibility. Thus, we describe below how to get this speaker out of service mode, and restore proper operation.
First, a symptom of active service mode, is that the speaker does not power ON without a charger. Thus, the speaker will not run on the internal battery while in Service mode. Moreover, when you do connect outside power, it powers ON right away, without you pressing the Power button. I.e. It comes on as soon as you apply power to the USB-C input port on the speaker.
Also, the Flip 6 won’t turn off in Service mode as long as the charger is present. But it does power off when you disconnect the charger. So when this service mode is active, the Power button appears to not work. It does not run on batteries.
Finally, none of the buttons seem to work in Service mode, except for the ones needed to exit service mode. E.g. The speaker won’t pair with any devices when you press the Pairing button. And as stated earlier, the Power button does not switch it off either.
This is what you may have done prior to when this problem began. To turn on this Service mode, power up the 6 first. And then press the Pairing and Play-Pause buttons at the same time. Hold them in until the speaker powers OFF. This usually takes ten seconds or so.
Note that you can enter this mode as long as the speaker is ON. So it doesn’t matter whether you connect it to external power or not. But remember that once in this mode, you won’t be able to exit it without the charger.
Now you can restore normal operation by deactivating this mode. But note that when this Service mode is active, then you must connect external power to switch it back OFF. Why? Because when in Service mode, the speaker won’t power up without outside power. But you can’t change modes without switching on the unit first. Thus, you need the AC adapter to make this fix.
So at this point, the Power button should work again, whether or not you connect the power supply.
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