Here, we show how to reset the Alexa Dot 3rd Generation to return it to its factory default settings. So why would you ever reset ? Because you may desire to sell or give this unit to another person. Or, connect it to a new Amazon account. Or sync it to a new WiFi network. In these cases, resetting is the best way to purge all old account data from the speaker. A reset gets it ready to attach to a new account and / or WiFi network. So to reset it and unlink it from its current Alexa account, run through the directions below.
Do not always reset as a first step to fix strange behavior though, as this can create lots of unnecessary effort. So before resetting, try turning it OFF for fifteen seconds by unplugging its power cord either from the AC outlet, or from the unit itself. Then, wait for a quarter minute. Then plug it back in. Rebooting often restores proper working, without doing a full reset. But if not, read on for the proper full reset procedure.
Once you reset the Alexa Dot 3rd Generation, it will no longer work via your Amazon account. So to restore control, run through the setup instructions again. There, relink the unit to your account again via the Alexa app.
First, connect the speaker to its 12-volt power adapter cord, as shown next.
See this as shown next.
Then, wait for the unit to finish booting. It’s done booting when either the light ring goes dark, or it begins flashing orange, red, or purple.
Press the Action button until the light ring turns orange. You should also hear it say that it is entering Setup mode. On this model, the Action button doubles as the Reset button, and is pointed at by the green arrow in the next picture.
Your Alexa Dot 3rd Generation is now restored to its factory default settings. It also has entered Setup mode, as shown next.
You may now give this smart speaker to someone else. Indeed, there’s no need to fear that they’ll have access to the Alexa settings on your Amazon account. They won’t. Or, you can set it up again on your existing account. But if selling, we suggest that you pack it in the carton it came in. Do this for safest transport through the mail, as shown in the next picture. Then, pack that box into another outer box for further safety.
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