JBL Charge 5 speaker, top view, showing all lights lit.
Covers How to Unlock JBL Charge 5. Now lock mode powers OFF the 5 though the lights still glow. Furthermore when locked, you cannot sync to or play music through the 5. The buttons also do not work, except for the combo you need to switch OFF this mode. Also, all the top panel lamps glow white while lock mode is in effect. Finally, the battery meter on the front glows white and pink. This signals that the 5 is in lock mode. Plus lock may deter others from messing around with it until its owner wants to unlock it.
You can restore normal operation by unlocking the 5. But note that when lock is active, you can switch it back off without connecting the charger. That is as long as the battery is not completely dead.
As long as the lights are glowing, you should be able to unlock the 5 without connecting a charger.
To unlock, press and hold the Power button until all lights go dark. Then power up the 5 again. You should now be able to work all speaker functions once more. Just be careful not to accidently lock it again. That likely happened as follows…
To lock the unit, power up the 5 first. Then press and hold in the Pairing and Volume UP (+) button combination at the same time. Hold them in until all lights glow and the 5 plays the power down sound. This usually takes ten seconds or so.
Note that you can enter this mode as long as the 5 is ON. But you cannot do so when the 5 is OFF.
Also, it doesn’t matter whether the unit has connection to external power. But remember that unlike in service mode, you don’t need the AC adapter to exit lock mode. This is true as long as the battery has enough juice to power up the Charge 5.
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