Here, we offer JBL Xtreme 2 firmware update procedure for this revised version of the Xtreme series portable Bluetooth speaker. This update can take up to thirty minutes depending on the speed of your internet connection. Plus, you cannot easily reverse it. You won’t be able to downgrade to the earlier firmware version once you complete this software upgrade. So, be sure that you truly wish the upgrade, considering all its potential gotchas before proceeding.
We were unable to update the firmware when we received this speaker at the time of this writing. Why? Because the firmware there was already at the current version. So, we borrowed some pictures below from the firmware updates we did on our JBL Charge 3 speaker. We used pictures of the JBL Xtreme 2 speaker where we could however. The firmware update processes are similar for both speakers. Finally, if or when we receive an update, we’ll revise these photos.
You’ll need the following:
Next, install the Connect app if you haven’t already.
Connect the speaker to AC power. Why? Because we don’t want its internal battery going dead during the firmware update. This mishap could leave corrupted firmware in the speaker’s memory, and thus, render it useless and not repairable.
Then, pair your phone or tablet with the speaker.
After that, you are now ready to begin the firmware updating process on that JBL Bluetooth speaker.
We found ours on the fourth home page in our Apple iPad Air, as shown next.
The app takes a few seconds to show you some nifty animations when you first start it. But then it finds your paired speaker and shows you its status screen, as shown next.
Note the explanation point inside the orange circle. This means that there are important messages about this speaker pending for your to act upon.
Now you may notice that there are no current messages or firmware updates available for this speaker. In that case, you will see no explanation point. Also note that the above picture, while it applies to the Charge 3. But it is is close enough to what you’d see with the Xtreme 2 that it’s useful here.
Tapping the Important Messages (!) circle brings up the first IMPORTANT NOTICE screen about the available firmware upgrade, as shown next.
This screen gives details about the available firmware update. In this case, the update enables JBL Connect+ functionality. This means that the speaker will be able to join a group of up to a hundred others. Then they all all will play the same content. You would do this when you wish to blanket a large area with music for dancing for example.
This page warns that we won’t be able to undo this firmware update. Plus, once you do this, the update will be permanent. It also says that after this upgrade, the speaker will no longer connect with certain models. These include speakers running older firmware. E.g. The JBL Flip 3, JBL Pulse 2, JBL Boost, and Cinema 5B450.
Another left flick brings up the JBL Xtreme 2 firmware upgrade confirmation prompt screen, as shown next.
This prompt again warns that we won’t be able to fall back to the old firmware version. It then asks whether to install the new firmware or to cancel. We’re going ahead, as we show in the next step.
Touching the INSTALL button brings up the Upgrade Speaker screen as shown next.
This page tells us to connect our speaker to AC power. You would have already done this if you followed the directions.
We connected our JBL to an AC outlet in the preliminary firmware update steps above.
Next, go back to the JBL Connect app running on your mobile device, and tap the OK button. See this button in the last screenshot picture above.
The update then begins. First of all, the download of the upgrade file from the internet completes. See this in the next screenshots.
Now copying the file from the internet to the speaker is the slowest part of the firmware upgrade process. But as we see in these screenshots, the JBL Connect app shows you a progress pie-chart picture. This gradually becomes more orange as the file transfer proceeds.
This was probably around fourteen minutes into the firmware update at this point in the process.
The next screenshot shows the upgrade file transfer at 65.7 percent complete.
The next screen shows that the firmware file transfer to the speaker has finished (100 percent done). The pie chart is completely orange now.
Once the app copies the upgrade file to the speaker, you get the Upgrade Successful screen, as shown next.
However, note that update is still happening. Plus, this continues for nearly a minute after you first see this green and white screen. Thus, this screen warns that our speaker will restart automatically after the update finishes.
It then asks us not to unplug the speaker while it’s running the update process.
Watch the power light on the speaker, as shown next.
Eventually it will go dark, as shown next, pointed at by the green arrow.
The speaker may or may not turn itself back on again after the upgrade. Ours did not. So if, like ours, yours did not come back up, then go ahead with the next step (Step 10). But if yours did come back online though, then skip Step 10 and pick up with Step 11.
Press the dark Power button to turn this unit on again. Then it should again pair with your mobile device where you’re running the JBL Connect app. The Power button turns solid blue when your speaker has successfully paired again with your device. See this next.
Successful pairing of your speaker to the Connect app is complete. So press the green Done button in the app, as we show in the last screenshot above.
The app then displays the speaker status screen once again. However, this time, note that there’s no longer the orange circled explanation point (!), as shown next. Thus, this means that the firmware update succeeded and that the speaker is now running the current version.
Finally, the firmware update to the current version is now complete. So enjoy the new multi speaker connectivity features.
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