Picture of the Amazon Smart Plug, powered up, showing its dark pilot lamp highlighted.
You may need to reset an Amazon Plug to restore correct operation should it stop answering Alexa commands coming from either your Echo speaker or the Alexa app. Or, perhaps you want to change the WiFi network and / or password to which this WiFi plug connects. In either case a reset will prepare this switching plug for these actions.
Plug the Amazon plug into a working AC outlet as shown next. The pilot lamp will blink red a few times, and either start flashing blue, or turn off entirely as it does in the next picture.
Find the Action button highlighted in the next picture by the blue arrow.
Keep holding in that button, until the status light starts flashing red.
You may see the light flash a blue and red at first. If so, then keep holding the Action button until the blue stops, and all you see is a red on and off flashing, as we see next.
Wait for the light to begin blinking red. You should see no blue in the blinking pilot lamp.
Then, when you let go of the button, the light then glows a solid red for several seconds while reset takes place.
Finally, the light begins blinking on and off blue (no red here) as seen next.
The on and off red flashing means that the reset is now complete, and your plug is now ready for sale or setup on your account once again.
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