Front right view of the JBL Charge 5 Bluetooth speaker.

JBL Charge 5 Won’t Connect

Explains why the JBL Charge 5 won’t connect with common source devices. So here we provide the steps necessary to create a successful connection. Check that none of the following are true first.

    1. There’s a defect in the speaker.
    2. That the JBL Charge 5 has a full charge.
    3. The source device and speaker are in range of each other. Move them as close together as you can.
    4. Nothing interferes with Bluetooth communications. For that, move both speaker and source device away from any potentially interfering devices. These include microwave ovens, cordless phones, baby monitors, and so on.

Once you take all these precautions, you can then make the connection without problems usually. Now for your convenience, we include below the correct connect procedure for the JBL charge 5.

JBL Charge 5 Won’t Connect: Step by Step Resolution

With your Charge 5 OFF (power button is dark), run through this routine to connect it to your mobile device. We use an iPad Air tablet in this demo.

1. Visit the Home Screen on Your Mobile Device

Press the Home button to uncover the mobile device’s Home screen.

2. Find the Settings App

So we find ours on the second page of our Home screen.

Screenshot of an iOS Home page showing the Settings app.
An iOS Home screen showing the Settings app.

3. Bring up the Settings App

Thirdly, tap the Settings app icon.

The source device then displays the first page of its settings, as shown in the next step.

4. Go to Bluetooth Settings 

Then the Bluetooth Settings screen displays as follows. Note that our Bluetooth is ON here. But since the Charge 5 is currently OFF, it does not appear in the Bluetooth Devices list. Also, we don’t see it since we’ve never paired this speaker with this iPad Air before. See this as shown in this list of previously paired Bluetooth devices.

Screenshot of the iOS -Bluetooth Settings- page.
The iOS -Bluetooth Settings- page.

5. Turn On your JBL Charge 5

Turn on the 5 by quickly pressing its Power button. See this pointed at by the green arrow in the next picture.

Picture of the JBL Charge 5, top view, Showing the dark -Power- button.
The JBL Charge 5, top view, Showing the dark -Power- button.

The speaker then powers up.

But since our iPad Air does not know about this speaker, it will not pair automatically.

The light in the Power switch then comes on white.  The white glowing Power button denotes this not-paired state as shown next.

6. Put the Charge 5 into Discovery Mode

Now, to see your JBL Charge 5 on your source BT device, put the speaker into Bluetooth pairing mode. To do that, press and release the Pairing button, as shown in the next picture.

When you press the Bluetooth Pairing button, the speaker makes a repeating single pluck guitar note sound several times. Also, that same button starts flashing white.

Picture of the -Pairing- buttons blinking.
The -Pairing- buttons flashing.

7. Find your JBL Charge 5 on your Source Device

We find our Charge 5, as follows.

Screenshot of the iPad -Bluetooth Settings- page. Showing the JBL Charge 5 as discovered.
The iPad -Bluetooth Settings- page. Showing the JBL Charge 5 as discovered.

8. Connect with your JBL Charge 5

Tap the listed speaker in the Other Devices section of the Bluetooth devices list.

Your mobile device then connects with the speaker (“JBL Charge 5” in this demo).

The device’s Bluetooth Settings screen then changes to look something like the following.

Screenshot of the -JBL Charge 5- now Connected.
The -JBL Charge 5- now Connected.

Note that the JBL Charge 5 now shows as paired.

9. Done with Solving the JBL Charge 5 Won’t Connect Problem !

Finally, we have now successfully connected this speaker with our iPad iPadOS tablet.  Again, this routine also applies when pairing with Apple iPhone and iPod devices. But the screens may differ slightly on the iPhone.

Other JBL Charge 5 Posts

    1. How to Check Battery Life on JBL Charge 5
    2. Factory Reset JBL Charge 5
    3. JBL Charge 5 Bass Problem
    4. JBL Charge 5 Full Volume Battery Life
    5. JBL Charge 5 Update — How to Do It

References for JBL Charge 5 Won’t Connect

    1. Official JBL Charge 5 Support Page
    2. Where to Buy the JBL Charge 5