Reset Echo Dot 2nd Generation, How To

You may wish to reset Echo Dot 2nd Generation to factory settings because you wish to sell it. Or you just want to set it to another Amazon account, or to a new WiFi network. So, in that vein, to reset your Echo Dot smart speaker to factory settings, just run through the following steps.

Logitech Factory resetting unlinks the 2nd generation Echo Dot Alexa unit from its current Amazon account.  So, it forgets its current Wi-Fi connection settings. So beware that after the factory reset, your Echo Dot 2 will likely not work until after it’s been properly set up again.

Picture of the Amazon Echo Dot 2nd Gen speaker, out of Box, with protective plastic removed. Currently powered off, but ready for plugin. Reset Echo Dot 2nd generation.

Amazon Echo Dot 2nd Gen speaker, out of Box, with protective plastic removed. Currently powered off, but ready for plugin. Reset Echo Dot 2nd generation.

Reset Echo Dot 2nd Generation to Factory Settings

Note that factory reset of the Echo Dot 1 and Echo Dot 2 devices is about the same. Just the location of the reset button on each differs.

1. Connect to Power

Connect the Echo Dot to its USB power adapter. The light ring will illuminate blue for a time, and then go out, indicating that boot up has completed.

Picture of the Amazon Echo Dot 2nd generation smart speaker, top view. Reset Echo Dot 2nd generation.

Amazon Echo Dot 2nd generation smart speaker top view. Reset Echo Dot 2nd generation.

2. Press the Echo Dot Reset Button

See our Where is the Echo Dot Reset Button post, for details on how to find the reset button on the 1st and 2nd generation Echo Dot devices.

Picture of the Amazon Echo Dot 2nd Gen, with Reset Button Combination Highlighted. Includes the Mic Off and Volume Down buttons. Reset Echo Dot 2nd generation.

Amazon Echo Dot 2nd Gen, with Reset Button Combination Highlighted. Includes the Mic Off and Volume Down buttons. Reset Echo Dot 2nd generation.

Anyway, wait for the light ring goes completely dark.  Then, for the Echo Dot 2, press and hold the Mic Mute and Volume Down buttons (shown in the last picture) at the same time, for the same amount of time.

3. Wait for Factory Reset to Finish

After a several-seconds pause, the light ring goes completely dark for a few seconds, and then turns orange.

Picture of the Amazon Alexa Echo Dot Gen 2 speaker. powered up and fully booted. Reset Echo Dot 2nd generation.

Amazon Alexa Echo Dot Gen 2 speaker, powered up and fully booted.

4. Reset Now Finished

Your Echo Dot speaker has now been reset to its factory default settings and has entered setup mode, as shown next.

Picture of the Amazon Echo Dot Gen 2 in Setup Mode, showing Light Ring with orange blip circling.

Amazon Echo Dot Gen 2 in Setup Mode, showing Light Ring with orange blip circling.

5. Set Up Again, or Pack Up

You may now unplug, pack, and give your Echo Dot to someone else without fear that they’ll have access to the Alexa settings on your personal Amazon account. Those prior values have now been erased from the your Echo Dot. Or, you can set it up once again on your existing account. Once the light ring turns orange, the unit remains in setup mode until someone executes the published setup procedure. The Echo Dot will not function until properly set up and linked to an Amazon account.

6. Done!

Related Posts

References

Revision History

  • 2019-05-04: Added tags.
  • 2019-04-15: Tweaked the targeting.
  • 2018-12-12: First published.




Echo Spot Hard Reset Instructions

In this piece we offer our Echo Spot hard reset instructions. They show how to hard reset echo spot. You must do this to…

  • Reset settings to their factory default values.
  • To correct faulty behavior.
  • Put the Spot on a different Amazon account or WiFi network.
  • Or to prepare it for sale or gifting.

Further, when troubleshooting this speaker, it’s always best, before deciding that the Amazon Echo Spot is damaged, to attempt a factory hard reset.

What you Should Do First

Power up your Echo Spot before hard resetting.  You won’t be able to reset it with the Echo Spot powered off.

Echo Spot Hard Reset Instructions, Step by Step

1. Swipe Down from Screen Top

Pull down the main menu page as shown in the next pictures.

Picture of a finger swiping down from the top of the screen on the Echo Spot speaker, to pull down the main menu.

Echo Spot speaker. Showing swiping down from top of screen for the main menu.

This reveals the Echo Spot control menu, as shown next.

Picture of a finger continuing to swipe down toward the center of the Echo Spot speaker screen, to reveal its main menu.

The Echo Spot speaker. Continuing to swipe down toward screen center reveals main menu.

2. Tap the Settings Button

This is the gear-shaped icon near the top right edge of the main menu screen, as pointed at by the green arrow in the next picture.

Picture of the Amazon Echo Spot speaker, displaying its Main Menu screen, with the Settings button highlighted.

Echo Spot speaker, displaying its Main Menu screen, with the Settings button highlighted.

The Settings screen then displays, as shown next.

Picture of the Echo Spot Alexa speaker, displaying its Settings screen.

The Echo Spot Alexa speaker, displaying its Settings screen.

3. Scroll Down the Settings Screen

You can navigate the   Settings   screen by moving finger up on the Echo Spot touchscreen.

You’re looking for the Device Options item.

Picture of the Echo Spot speaker, displaying its Settings screen. Showing a finger swiping up to scroll down through the list of settings.

Our Echo Spot speaker, displaying its Settings screen. Showing a finger swiping up to scroll down through the list of settings.

4. Stop Swiping when you See the Device Options Menu Item

See this item displayed next.

Picture of the Echo Spot speaker, showing its Settings menu, with the Device Options item highlighted.

An Echo Spot speaker, showing its Settings menu, with the Device Options item highlighted.

5. Tap the Device Options Item

This brings up the   Device Options    screen, as shown next.

Picture of an Echo Spot Alexa speaker, displaying its Device Options screen, at top of the options list.

Our Echo Spot Alexa speaker, displaying its Device Options screen, at top of the options list.

6. Move Finger Up On Screen

This scrolls down through the Device Options list.

You are looking for the Reset to Factory Defaults option, as shown next, pointed at by the green arrow.

Picture of an Echo Spot smart speaker, showing the Reset To Factory Defaults option highlighted on its Device Options screen.

Echo Spot visual speaker, showing the Reset To Factory Defaults option highlighted on its Device Options screen.

7. Tap the Reset to Factory Defaults Option

You then get the Reset to Factory Defaults confirmation screen. Here, Echo Spot warns us that hard resetting will de register it from our Amazon account.

Then, after hard reset finishes, it explains that we can register the Spot again with either the same account, or another one.

Finally, the Spot asks if we really want to deregister it.

Picture of the Echo Spot talking speaker, displaying its Reset To Factory Defaults screen, with the Yes-Continue button highlighted.

An Echo Spot talking speaker, displaying its Reset To Factory Defaults screen, with the Yes-Continue button highlighted.

8. Tap the Confirmation / Yes Button

That is, tap the right arrow button in the lower right edge of the touchscreen, pointed at by the green arrow in the last picture.

The Hard Reset of the Echo Spot Begins

The Echo Spot then begins the hard reset. It tells us this by briefly displaying an orange light ring around the outer edge of the screen, as shown next.

Picture of the Echo Spot speaker, showing orange light ring as Factory Reset operation starts.

Our Echo Spot speaker, showing orange light ring as Factory Reset operation starts.

Echo Spot Goes Dark Briefly

Next, after several seconds, the unit powers off, and accordingly, the screen goes blank and dark. Shown next.

Picture of the Echo Spot smart speaker with dark screen. It is powered off.

The Echo Spot smart speaker with dark screen. It is powered off.

Echo Spot Starts Booting

After another few seconds, the smart speaker comes on again and begins booting. The Amazon logo screen first appears as shown next.

Picture of the Echo Spot Alexa speaker booting, showing the Amazon logo screen.

Echo Spot Alexa speaker booting, showing the Amazon logo screen.

Next, a sort of Wait screen displays, with a white light ring and flashing blue dots, as shown next.

Picture of the Echo Spot Alexa speaker booting, displaying its Wait screen.

The Echo Spot speaker booting, displaying its Wait screen.

Various Logo Screens Then Appear

Then, the Echo logo screen appears, as the speaker erases all previously used WiFi and account info from its memory, as shown next.

Picture of the Echo Spot video speaker booting, showing its Echo logo wait screen.

Our Echo Spot visual speaker booting, showing its Echo logo wait screen.

Then, the Optimization Process Begins

Optimization consumes the most time during the hard reset process, taking several minutes to finish. As it runs, the Spot displays a round progress bar ring that slowly fills in while it optimizes its software. Shown in the next three pictures.

Picture of the Echo Spot mini speaker, showing the start of its Optimizing operation.

An Echo Spot mini speaker, showing the start of its Optimizing operation.

 

Picture of the Echo Spot Alexa speaker, in middle of Optimizing operation.

Our Echo Spot speaker, in middle of Optimizing operation.

 

Picture of our Echo Spot speaker, finishing up optimization after hard reset.

The Echo Spot speaker, finishing up optimization after hard reset.

Finally, the Echo Spot Hard Reset Process Finishes

Next, after system optimization finishes, the Spot displays the blue Getting Your Device Online… screen, as shown next.

Picture of the Echo Spot speaker with Alexa, displaying its Getting Your Device Online screen.

The Echo Spot speaker with Alexa, displaying its Getting Your Device Online screen.

Lastly, after several seconds, the hard reset finishes. You’ll know it’s done successfully when the Select Device Language screen appears, as shown next.

Picture of the Echo Spot talking speaker, displaying its Select Device Language screen.

An Echo Spot talking speaker, displaying its Select Device Language screen.

At this point, the Echo Spot reset operation has finished, and you may now set up your Alexa Spot again, or get it ready to sell or gift.

Related Posts

References

Revisions List

  • 2019-03-31: First released.